Culture of Hospitality: The Key to Retention, Referrals, and Results
How Creating an Environment of Hospitality Can Shape the Summer Camp Experience
In today’s competitive youth development landscape, hospitality is far more than a customer-service buzzword it is a powerful strategy that can elevate every aspect of the camp experience. As presenters, Henry Skier, Marc Honigfeld, and John Kiesendahl, will emphasize, service is what people expect, hospitality is going above and beyond.
Watch the video below to explore how that distinction can profoundly shape how camps serve their communities and dive into what hospitality truly means in the camp context and discover practical ways to infuse hospitality into your camp/business culture.